Employee philosophy
Friendliness and open mindedness of our employees, both towards our guests and among each other, are equaled to professional knowledge. Each of our employees is a respected personality. Together they form a cohesive team that plays a key role in the success of the Lenkerhof. Each employee undergoes a structured training program in his or her department.
In addition to specific professional knowledge, the focus is placed on entrepreneurial thinking and the development of his or her own personality and strengths.
By working independently, the employee is challenged but not overburdened. At his own request, he can gain experience in other departments as part of a job rotation and obtain a better understanding of interrelations.
Vision
In an atmosphere of attention and natural warmth, we offer our guests indulgence and relaxation. We anticipate their wishes and surprise them with unconventional ideas.
Mission statement
We focus on the highest quality in all our services and products
One of our main goals is to offer our guests high quality products and services that fully meet their needs. We want to put ourselves in the shoes of our guests to feel their expectations. Our services and offers should be sophisticated, innovative and relaxed. Guests can feel comfortable in a climate of attention and friendliness.
With heart to success
A satisfied, smiling and happy guest! This is what we all strive for together. Enjoyment as if at a friend's house, relaxation in a peaceful atmosphere as well as fulfilled wishes and exceeded expectations – those are our goals for our guest experience. To this end, the following code of conduct applies:
Beekeeper - communication with employees
At the Lenkerhof, we communicate through Beekeeper - a mobile platform for the entire workforce. The tool allows us to communicate better, coordinate faster and reach more employees. Work schedules, sales figures, feedback and important information are shared in real time on Beekeeper.